Our panels are crafted from high‑grade Plywood and finished with precision CNC machining. Each piece is hand‑finished to ensure details, durability, and a luxury feel suitable for modern homes.

Product dimensions are - 975mm high X 575mm wide and 32mm thick. We display them next to an iPhone so you can instantly understand their true scale and presence on your wall. please check the photo on home pages, for comparison.

Yes. Every LED model includes a high‑quality, low‑heat LED strip pre‑installed. Our LEDs are energy‑efficient, long‑lasting, and designed to enhance the depth and mood of your wall art.

Installation is simple. Each panel includes mounting points and can be installed using basic tools. We provide a step‑by‑step guide, and most customers complete installation in under 10 minutes. No special skills required.

Panel itself already installed interlocking frame hooks, you only have to install a hook on the wall, in our packaging box there is spirit level and hooks with anchor and screws you just have to use Phillip screw driver.

Absolutely. Our panels are lightweight, securely mounted, and use low‑voltage LED lighting, making them safe for homes with children and pets.

Yes. We offer custom sizing, colours, and LED options. If you have a specific idea, we can create a design tailored to your space.

Yes. All products include a 3‑month warranty covering manufacturing defects, LED issues, and structural faults.

Simply wipe the panel with a soft, dry cloth. Avoid harsh chemicals or water. Our finishes are designed to resist dust and maintain their premium look over time.

Orders are processed within 1–3 business days.
Delivery within New Zealand typically takes 2–5 business days.
International shipping times vary by location.

To USA it is 7 To 10 Business Days

Shipping costs depend on your region and the size of your order. The exact amount will be shown at checkout before you confirm your purchase.

Once your order is dispatched, you will receive a tracking link via email or SMS so you can follow your package in real time.

We are using highly reliable, NZpost it will keep you updating on its way till delivered

If your item arrives damaged, contact us within 48 hours with photos of the packaging and product. contact us at info@waldeccreations.com

we will evaluate the situation as soon as possible

If your order has not yet been shipped, we can update your address. Contact us as soon as possible or you can authenticate yourself on nzpost and reroute the delivery in easy steps

We partner with trusted carriers such as NZ Post, very reliable and offers all the way accurate tracking system and notifies you on email and sms.

We offer a 7‑day return policy for unused, undamaged items in their original packaging.

Simply email us on info@waldeccreations.com with your order number and reason for return. Our team will guide you through the process.

Custom orders are non‑refundable unless they arrive damaged or defective.

A drill, and Phillip Screw Driver are usually all you need.

Yes, all required mounting hardware is included.

spirit level, wall anchors, screws, wall mounting bracket.

Yes. Most customers install their panels in under 10 minutes without professional help.

Yes! We've designed iVOG PHOENIX to be slim, lightweight, and easy to hang - just like a picture frame. You'll receive simple mounting instructions with your order.

Power up the panel, and turn the panel on and off three times, it will then start flashing in red light and then you have to open the app and add a device it will connect straight then you can use interface to change the colors and other things, please check our youtube video how colors work,

We use premium low‑heat LED strips designed for long life, consistent brightness, and safe operation. and COB RGBIC, it can emit different colors on same time on independent capacitors

Yes. Our LEDs operate at low voltage and low heat, making them safe for continuous use.

the power input is 12v 2amps

Our models support app control or smart home integration. it use Tuya app to control

and it also works with samsung smart things, amazon alexa and google assistant

Definitely! Our product uses TUYA smart tech with full RGBIC lighting, meaning millions of color combinations. You can even sync it to music, voice commands (Alexa/Google), or adjust it through your phone using the Tuya app.

All LED products include the correct power supply. Just plug it in and enjoy.

power supply use for all our models are 12v 3 Amps

We accept major credit cards, debit cards, PayPal, apple pay and other secure payment options shown at checkout.

Yes. We offer instalment options through supported payment partners.

Check your spam folder. If it’s not there, contact us and we’ll resend it.

If your order hasn’t shipped yet, we can modify or cancel it. Contact us immediately.

Ensure the code hasn’t expired and meets the minimum purchase requirements. If you still have issues, contact us.

Yes. We can resize any design to perfectly fit your wall.

but the size can go lower but not bigger than our standard, as our post service charges very high price if shipping package is more than 1 Meter in any way.

Custom orders typically take 3–10 days, depending on complexity.

Yes, pricing depends on size, materials, and design complexity.

Yes. We provide a digital preview for approval before we begin machining.

we use Solidworks so we can show a very perfect view of how it will look like in 3d drawings and Rendering

Use a soft, dry cloth. Avoid water or harsh chemicals.

Our panels are not waterproof and should be used indoors only.

No. These panels are designed for indoor environments.

Our finishes are UV‑resistant and designed to maintain their color for years.

Waldec Creations is a New Zealand‑based design studio specializing in premium CNC‑crafted wall art and LED‑enhanced decor. Every piece is made with precision, passion, and attention to detail.

All products are proudly designed and crafted in Hamilton, New Zealand.

We combine CNC craftsmanship, modern design, and smart LED lighting to create wall art that stands out in any room.

We currently operate online, but local customers can arrange a viewing or pickup by contacting us.